process mining in the big data era
AUTO DISCOVER YOUR BUSINESS PROCESS FLOWS
WHAT IS IT?
EverFlow is designed to automatically discover the process flows currently being executed by the business based on log entries created by systems of record.
It brings the necessary visibility to business leaders so they can take precise actions towards improving operational efficiency.
Icaro Tech was listed as a Representative Vendor in Gartner’s report,
the ‘Market Guide for Process Mining’.
Market Guide for Process Mining – Marc Kerremans – 03 April 2018 – ID: G00353970
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Monitor process execution to anticipate KPI deviations
Visually identify bottlenecks, inefficiencies and inconsistencies
Drill-down to root causes with embedded analytics
Optimize process activities and teams
ADVANCED ANALYSIS IN SOME STEPS
PROCESSES YOU CAN DISCOVER INCLUDE
IT Service Management
Service Request Management
Valued Added Processes
Field Services and Operational Processes
Field Services Management
Service Orders Management
Ability to handle large datasets by using state of the art infrastructure (Hadoop and Spark) – horizontally scalable
Machine learning algorithms to identify sub-processes or customer journey archetypes
Ability to export process models to BPM suites
Dashboarding for advanced data exploration
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